FAQ's
Our community has opened doors to thousands of unique spaces. You can find anything from an art gallery inside an old armoury, vacant downtown retail stores, event space or any type of stall space. Our Host community is listing new spaces every day. Currently, the type of spaces you can find include retail stores, galleries, cafés, juice bars, restaurants, halls, market booths, community spaces, studios, warehouses, rooftops and more.
You can search by city or neighborhood by using the search bar on our homepage or the top navigation bar anywhere on the site. You can filter your search by space type, budget, and size.
You may contact an Organiser by clicking "Send Enquiry" on their listing page. You will need to input your potential start & dates and a message with an introduction with how you'd like to use their space. Giving the Organiser as much information as possible early on will make you more likely find the perfect space. How would you like to use the space? What hours would you like to use the space for? Approximately how many people will be attending?
Once you've received a quote from the Organiser, you will confirm the booking by processing payment. The space and dates are not confirmed for you until you've paid on our site. Once you click "Accept & Pay" the entire amount of the booking and your Organiser will receive an email confirming the booking. From there, the Organiser will be in touch to coordinate access to the space. After your booking is confirmed you can contact us at any time, we are still here to support you at every step of the way!
Reach out to us as soon as you know by sending mail in info@bookmyshop,com. In the mail, please provide as much detail as possible and our support team will reach out to you right away. No need for you to contact the organiser directly, we will help you through the process.
Under rare and specific circumstances, a Organiser may have to cancel your booking. Should this happen, the Organiser will contact our support team and we will help you. To keep it simple, we've put together one standard cancellation policy to protect both our Organisers & vendors. This cancellation policy applies to all bookings on bookmyshop. If the cancellation is at no fault to you, bookmyshop will send you a full refund of your booking and the security deposit.
Vendors contribute a built-in 4% of their booking amount to bookmyshop. We also provide a Guarantee on all pricing and have the most competitive fees in the market!
Vendor can pay online by Paytm.
If you determine that you need to collect taxes, you can either incorporate it into your pricing or add it before sending a quote. In each case, it's important that Vendors are informed of the exact tax amount prior to booking. We expect all Organisers to comply with the tax regulations.
bookmyshop provides a single cancellation policy to equally protect Organisers and Vendors. If a Vendor cancels a booking: 1. Full refund within 24 hours of paying 2. 50% refund within 4 weeks of paying, less payment processing fee 3.No refund if the event is less than 4 weeks away .If a Organisers cancels a booking: 100% refund to the Vendors. Questions about the cancellation policies can be directed to our team. Contact us to learn more. Booking transfers to other parties and change of dates are only permitted with express written approval from the Organisers. Confirmed bookings are not transferable to other spaces. *Fee may be waived in extenuating circumstances such as damage to the space resulting in unsafe conditions, subject to proof of circumstance and bookmyshop approval.